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Terms of Service for PsychicElements.com
INTRODUCTION

1.1 Welcome to Psychic Elements, an in-house brand that is owned and operated by Pacific Mez. The purpose of this website is to provide a platform that allows the public to connect with psychics for consultation and guidance. Psychic Elements' goal is simple: to provide the best psychic guidance available anywhere.

1.2 The service is provided by Pacific Mez, LLC. Psychic Elements and all its services are intended to be used for entertainment purposes only. Our psychics will attempt to deliver you useful and helpful information. The information enclosed throughout the site is not a substitute for the advice of a doctor or practiced counselor. If you have a potential problem, please consult a doctor, lawyer or other licensed professional.

1.3 You must be over the age of 18 in order to join/use Psychic Elements and its psychic services. The card holder must be the purchaser for all credit card purchases. We may ask the card holder to complete a Credit Card on File authorization form and a valid photo ID.

1.4 By visiting the Psychic Elements' website and accessing the information, resources, services, products, and tools provided, you understand and agree to accept and adhere to the following terms and conditions as stated in this User Agreement, in addition to the Terms and Conditions as stated in our Privacy Policy (please refer to the Privacy Policy section below for more information).

1.5 Psychic Elements reserves the right to change this User Agreement without notice. You acknowledge and agree that it is your responsibility to review this User Agreement periodically to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified terms and conditions.

SATISFACTION GUARANTEED

At Psychic Elements we will do our best to ensure that the experience you have during your phone reading is a positive one, however we are unable to guarantee that our psychic's predictions will come true. We offer a satisfaction guarantee on your most recent reading with Psychic Elements, in order to accommodate our users.

  • To apply for credit, please contact our Customer Care team within 24 hours of the most recent phone reading that is in question.
  • There is only one claim allowed per customer
  • Credit for the reading in question will be reimbursed to your Psychic Elements account. No cash refund is available.
  • The credit refund will not be reimbursed for more than 4 minutes of the phone reading in question.
  • Credit reimbursement is valid only once per psychic. Reimbursement is not valid for psychics that you have previously spoken with and have received credit for.
  • Credit refunds are based on the sole discretion of the Psychic Elements staff, who will only honor genuine issues with the psychic reading in question.

Date of last revision: March 30, 2015

YOUR OBLIGATIONS

2.1 By visiting Psychic Elements and accessing this website’s resources: the information, services, products, and tools that are provided for you, either directly or indirectly, you agree to use these resources only for the purposes intended as permitted by (a) the terms of this User Agreement, and (b) applicable laws, regulations and generally accepted online practices or guidelines.

2.2 In order to access Psychic Elements and its resources, you may be required to provide certain information about yourself (such as identification, contact details, etc.) as part of the registration process, or as part of your ability to use the website. You agree that any information you provide will always be accurate, correct, and up to date.

2.3 You are responsible for maintaining the confidentiality of any login information associated with any account you use to access Psychic Elements. Accordingly, you are responsible for all activities that occur under your account(s).

INDEMNIFICATION

You agree to indemnify and hold harmless Psychic Elements and its parent company, Pacific Mez, along with its affiliates and their directors, officers, managers, employees, donors, agents, and licensors, from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of this User Agreement or the failure to fulfill any obligations relating to your account incurred by you or any other person using your account. Psychic Elements reserves the right to take over the exclusive defense of any claim for which they are entitled to indemnification under this User Agreement. In such event, you shall provide Psychic Elements with such cooperation as is reasonably requested.

ACCESSING OUR RESOURCES

3.1 Accessing (or attempting to access) any of Psychic Elements’ resources, by any means other than through the means we provide, is strictly prohibited. You specifically agree not to access (or attempt to access) any of Psychic Elements' resources through any automated, unethical or unconventional means.

3.2 Engaging in any activity that disrupts or interferes with Psychic Elements, including the servers and/or networks to which our resources at Psychic Elements are located or connected, is strictly prohibited.

3.3 Attempting to copy, duplicate, reproduce, sell, trade, or resell any of the resources we offer on Psychic Elements is strictly prohibited.

3.4 You are solely responsible for any consequences, losses, or damages that Psychic Elements may directly or indirectly incur or suffer due to any unauthorized activities conducted by you, as explained above, and may incur criminal or civil liability.

3.5 Psychic Element's spiritual advisors has the right to dismiss a call at any time. If the customer's remarks and or conduct is considered but not limited to, illegal, threatening, defamatory, abusive, harassing, degrading, intimidating, fraudulent, deceptive, invasive, racist, or contains any type of suggestive, inappropriate or explicit language. Our spiritual advisors will inform our Customer Service Department of the dismissed call and the customer's account will be suspended or terminated and will not be considered a violation to our Privacy Policy.

COMMUNICATION REGULATIONS

4.1 Psychic Elements provides various open communication tools on our website including, but not limited to, blog comments, blog posts, public chat, forums, message boards, newsgroups, product ratings and reviews and various social media services.

4.2 You understand that Psychic Elements does not pre-screen or monitor the content posted by users. This means that if you choose to use Psychic Elements' means of communication, then it is your personal responsibility to use these tools in a responsible and ethical manner.

4.3 By posting information, or otherwise using any open communication tools on Psychic Elements as mentioned, you agree that you will not upload, post, share, or otherwise distribute any content that:

  1. Is illegal, threatening, defamatory, abusive, harassing, degrading, intimidating, fraudulent, deceptive, invasive, racist, or contains any type of suggestive, inappropriate, or explicit language;
  2. Infringes on any trademark, patent, trade secret, copyright, or other proprietary right of any party;
  3. Contains any type of unauthorized or unsolicited advertising;
  4. Impersonates any person or entity, including any Psychic Elements' employees or representatives.

4.4 Psychic Elements' reserves the right to remove any content that does not comply with this User Agreement, along with any content that is otherwise offensive, harmful, objectionable, inaccurate, or violates any third party copyrights or trademarks. Psychic Elements is not responsible for any delay or failure in removing such content. If you post content that Psychic Elements chooses to remove, you hereby consent to such removal and consent to waive any claim against Psychic Elements.

4.5 Psychic Elements does not assume any liability for any content posted by you or any other third party users of the Psychic Elements website.

SHARING YOUR CONTENT AND INFORMATION

5.1 Your privacy is very important to Psychic Elements, which is there is a Privacy Policy explaining how Psychic Elements collects, manages, processes, secures and stores your private information. Psychic Elements' Privacy Policy is included under the scope of this User Agreement.

5.2 Any content posted by you using any open communication tools on the Psychic Elements' website, provided that it doesn't violate or infringe on any third party copyrights or trademarks, becomes the property of Psychic Elements. As such, this gives Psychic Elements a perpetual, irrevocable, worldwide, royalty-free, exclusive license to reproduce, modify, adapt, translate, publish, publicly display and/or distribute as seen fit.

  1. This only refers and applies to content posted via open communication tools as described and does not refer to information that is provided as part of the registration process necessary in order to use the Psychic Elements' resources. All information provided as part of our registration process is covered by our Privacy Policy.

5.3 Psychic Elements is allowed to optimize user generated contents to make them search engine friendly and consequently bringing more traffic to its property. This include, but is not limited to, linking to various internal and external links, keyword optimization and relevant strategies.

LIMITATION OF LIABILITY AND WARRANTIES

6.1 By using Psychic Elements, you understand and agree that all resources provided are "as is" and "as available". This means that Psychic Elements does not represent or warrant to you that the resources:

  1. Will meet your needs or requirements.
  2. Will be uninterrupted, timely, secure or free from errors.
  3. The information will be accurate or reliable.
  4. Will be repaired or corrected if there are any defects in the operation or functionality.

6.2 Furthermore, you understand and agree that:

  1. Any content downloaded or otherwise obtained through the use of Psychic Elements’ resources is done at your own discretion and risk, and that you are solely responsible for any damage to your computer or other devices for any loss of data that may result from the download of such content;
  2. No information or advice, whether expressed, implied, oral or written, obtained by you from Psychic Elements or through any resources provided from the site shall create any warranty, guarantee, or conditions of any kind, except for those expressly outlined in this User Agreement.

6.3 In conjunction with the Limitation of Liabilities, you expressly understand and agree that any claim against Psychic Elements shall be limited to the amount you paid, if any, for use of products and/or services. Psychic Elements will not be liable for:

  1. Any direct, indirect, incidental, consequential or exemplary loss or damages which may be incurred by you as a result of using Psychic Elements' resources;
  2. Any changes, data loss or corruption, cancellation, loss of access or downtime to the full extent that applicable limitation of liability laws apply.
DISCLAIMER

The information and services provided on our website, Psychic Elements, including but not limited to, all content such as horoscopes, numerology, tarot, reading, article content and services provided by our spiritual experts via telephone or email; as well as all material and content available on Psychic Elements including text, graphics, website name, code, images and logos is intended for informational, educational and entertainment purposes only. The information enclosed throughout the site and the information provided from Psychic Elements’ Spiritual advisors is not a substitute for the advice of a doctor or practiced counselor including but not limited to; professional medical information, diagnosis or treatment or economic or investment advice from a professional and professional legal guidance. Do not disregard or postpone seeking a professional due to the information provided on the website and or the services provided by the spiritual advisors. If you have a potential problem, please consult a doctor, lawyer or other licensed professional. Psychic Elements does not practice or is involved in medicine, law, financial advice or guidance and does not endorse any specific products, treatments, medicines, procedures and advice or any information that may be stated, conversed or described in Psychic Element's website and the services offered. Psychic Element’s employees or independent contractors are not certified professionals. You are solely responsible for the dependence on the information and services provided by Psychic Elements employee, independent contractor, any third party affiliate, sponsors or any other user of the Psychic Elements website as well as any actions or decisions made based on whole or part of the information and services provided by Psychic Elements and any of its employees, contractors or sponsors.

GENERAL DISCLAIMER

By using Psychic Elements, you understand and agree that all resources and material provided on the website or from its spiritual experts are "as is" and "as available" and all guarantees, mentioned or implied, are rejected (including but not limited to the disclaimer of any expressed warranties of merchantability, fitness for a particular purpose, title and non-infringement). Psychic Elements does not represent or warrant to you that the resources: will meet your needs or requirements, will be uninterrupted, timely, secure or free from errors, the information will be accurate or reliable, will be repaired or corrected if there are any defects in the operation or functionality. Furthermore, you understand and agree that: Any content downloaded or otherwise obtained through the use of Psychic Elements’ resources is done at your own discretion and risk, and that you are solely responsible for any damage to your computer or other devices for any loss of data that may result from the download of such content ( including loss or damages in business, earnings, litigation, or the like) whether based on breach of contract, breach of any warranty, tort (including neglect), product liability, even if advised of possible damages. No information or advice, whether expressed, implied, oral or written, obtained by you from Psychic Elements or through any resources provided from the site shall create any warranty, guarantee, or conditions of any kind, except for those expressly outlined in this User Agreement. The disclaimer of loss and damages above is the basis of the bargain between Psychic Elements and you. Pacific Mez, LLC, nor any of its affiliates has any accountability or obligation to notify you of your charges or other expenses with us. You are solely responsible for the amount of time you spend with the spiritual experts and it will be reflected in your charges. Pacific Mez, LLC. Does not and will not screen usage and is not liable to any consumer to take action or abstain from using the website and its services.

LINKS TO OTHER SITES

Certain links provided on the Psychic Elements will allow you to leave the website. Our sponsors represent the linked sites and are not controlled by Psychic Elements and Psychic Elements is not responsible for the contents provided of any linked site or any link contained in a linked site. The linked sites are offered for your convenience and any linked site does not promote or suggest any endorsement by Psychic Elements of any linked site or the products therein.

INFORMATION PROVIDED FROM THIRD PARTIES

Any publications, articles, press clippings or third party publications offered through the web site are provided by Psychic Elements for your pleasure and entertainment. Psychic Elements is not a publisher, but is a provider of content furnished by third parties including users. All statements, advice, opinions, services offered or other information offered by third parties, including but not limited to spiritual advisors, information supplied and any user of the web site, are those of the author or publisher not Psychic Elements and or its affiliates. Psychic Elements denies any representation, either shown or directed, that the information provided in such publications are correct and precise.

COPYRIGHTS AND TRADEMARKS

7.1 All content and materials available on Psychic Elements including, but not limited to, text, graphics, website name, code, images and logos, are the intellectual property of Psychic Elements and are protected by applicable copyright and trademark law.

7.2 Any inappropriate use including, but not limited to, the reproduction, distribution, display or transmission of any content on this site is strictly prohibited, unless specifically authorized by Psychic Elements.

TERMINATION OF USE

8.1 You agree that Psychic Elements may, at sole discretion, suspend or terminate your access to all or part of the website and resources with or without notice and for any reason.

8.2 Any suspected illegal, fraudulent or abusive activity may be grounds for terminating your account and may be referred to appropriate law enforcement authorities. Upon suspension or termination, you're right to use the resources that Psychic Elements' provides will immediately cease.

8.3 Psychic Elements reserves the right to remove or delete any information that you may have on file with the website, including any account or login information.

8.4 Psychic Elements is not a personal blog or website and shall not be treated as an online content storage. Psychic Elements is allowed to terminate memberships without prior notice and remove all the content published by the user(s) due to marketing or other strategies.

GOVERNING LAW

9.1 This website is controlled by Psychic Elements and our parent company, Pacific Mez, from our offices located in the state of California. It can be accessed by most countries around the world. As each country has laws that may differ from those of CA, by accessing our website you agree that the statutes and laws of CA, without regard to the conflict of laws and the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of this website and the purchase of any products or services through this site.

9.2 Furthermore, any action to enforce this User Agreement shall be brought in the federal or state courts located in California, USA. You hereby agree to personal jurisdiction by such courts, and waive any jurisdictional, venue, or inconvenient forum objections to such courts.

GUARANTEE

UNLESS OTHERWISE EXPRESSED, Psychic Elements EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

CONTACT INFORMATION

If you have any questions or comments about these our Terms of Service as outlined above, you can contact us at:

www.PsychicElements.com
4335 Van Nuys Blvd #369
Sherman Oaks, CA 91403
United States
support@psychicelements.com
Tel: (310) 562-3438