At Psychic Elements we will do our best to ensure that the experience you have during your phone reading is a positive one, however we are unable to guarantee that our psychic’s predictions will come true. We offer a satisfaction guarantee on your most recent reading with Psychic Elements, in order to accommodate our users.

• To apply for credit, please contact our Customer Care team within 24 hours of the most recent phone reading that is in question.
• There is only one claim allowed per customer.
• Credit for the reading in question will be reimbursed to your Psychic Elements account. No cash refund is available.
• The credit refund will not be reimbursed for more than 4 minutes of the phone reading in question.
• Credit reimbursement is valid only once per psychic. Reimbursement is not valid for psychics that you have previously spoken with and have received credit for.
• Credit refunds are based on the sole discretion of the Psychic Elements staff, who will only honor genuine issues with the psychic reading in question.